IRCTC Railway Ticket Cancellation Charges and Refund

Refund and Cancel Charges

Cancellation of e-Tickets before chart preparation of the train:

Cancellation of e-Tickets after the preparation of Reservation charts: For Normal User

Cancellation of e-Tickets after the preparation of Reservation charts: For Agents

E-ticket cannot be cancelled after chart preparation. Whenever Agents received such a request from their customers they are required to send a mail to etickets@irctc.co.in containing following details.
PNR No.
Transaction ID :
Train No.
From:
To:
Date of journey:
S.No.
PASSENGER NAME
AGE
SEX
Reasons for Filing TDR
IRCTC will file TDR and forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to Agents account through which payment was made after receiving the same from the concerned Railways.

For any other clarifications please mail to etickets@irctc.co.in

For Tatkal Tickets Booked as e-Tickets:

Cancellation of e-tickets in case of trains cancelled :